Shipping Policy

Order Processing

• –All orders are processed and dispatched within 24 hours of payment confirmation
• –Orders placed on Sundays or public holidays will be processed on the next business day
• –During major sales, product launches, or unforeseen circumstances, dispatch may take slightly longer. If this happens, we'll keep you informed

Shipping Charges

• –Free shipping on all orders across India
• –For Cash on Delivery (COD) orders, an additional ₹99 COD handling fee will be added to the order total

Delivery Timeline

Estimated delivery time after dispatch:

Delivery timelines are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Order Tracking

• –Once your order has been shipped, you'll receive a tracking link via Email and/or SMS/WhatsApp (where applicable)
• –You can use the tracking link to monitor your shipment in real time

Shipping Partners

We work with reliable courier partners to ensure your order reaches you safely and on time across India.

Address Changes

• –Please ensure your shipping address and contact details are accurate before placing your order
• –If you need to update your shipping address, please contact us as soon as possible. Address changes can only be made before your order has been dispatched

Failed Delivery Attempts

Our courier partners generally make 2–3 delivery attempts. If an order is returned due to:

• –An incorrect or incomplete address
• –Customer unavailability
• –Refusal to accept the package

additional shipping or re-dispatch charges may apply.

Delayed Deliveries

While we strive to deliver every order on time, delays may occasionally occur due to:

• –Extreme weather conditions
• –Public holidays
• –Government restrictions
• –Courier operational issues
• –High order volumes

We appreciate your patience and understanding in these situations.

Damaged or Missing Packages

If your package arrives damaged, tampered with, or if any item is missing, please notify us within 48 hours of delivery.

To help us resolve the issue quickly, please share:

• –Photos of the outer package
• –The shipping label
• –The damaged product (if applicable)

We'll investigate the issue and provide an appropriate resolution.

International Shipping

Currently, Noshleaf ships only within India.

International shipping will be available in the future.